Reference

What You Need to Know Before You Play

These terms set out the rules that apply to your cb99 account — eligibility, account conduct, wallet use with JazzCash, Easypaisa, and Raast, and how we handle disputes. Access to cb99 depends on local law and is available only where permitted in your region.

Eligibility by Local LawAccount & Wallet RulesJazzCash / Easypaisa / Raast PolicyDispute ProcessData Handling

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Our Legal Position and Your Account Rights

cb99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

cb99 operates under terms that vary by jurisdiction. Your right to hold an account and place wagers depends entirely on whether online wagering is permitted under the laws that apply to you in Pakistan. We do not make legal determinations on your behalf — that responsibility

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sits with you. By opening an account, you confirm you are of legal age in your region and that online wagering is not prohibited under the laws that apply to you. Wallet transactions made through JazzCash, Easypaisa, or Raast are processed under the same account terms.
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Any deposit or withdrawal via these local payment rails is subject to the verification steps shown in your account wallet section. If a transaction is flagged during review, we will contact you through the registered mobile number on your account before any funds move. Raast transfers
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may carry additional bank-side verification steps that are outside our control. Account ownership is non-transferable. You may not share login credentials or allow another person to operate your account. Breaches of this rule may result in account suspension pending review. If you believe your account has
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been accessed without your consent, contact support immediately with your registered mobile number ready for identity confirmation.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE IT

Data, Cookies, Security and Your Account

We collect only what is needed to run your account, verify wallet transactions, and keep your login secure. Here is how each area works in practice — no vague commitments, just what we actually do.

Data We Hold

We store your registered mobile number, transaction history for JazzCash, Easypaisa, and Raast payments, and session logs. You can request a copy of this data through the Help section.

Cookie Use

We use cookies to keep your session active across mobile browser visits and to remember your last lobby position. No third-party advertising cookies are placed without your consent via the cookie banner.

Account Security

Login is protected by OTP sent to your registered mobile number. If you switch devices, a new OTP is required. Never share this code — our team will never ask for it over chat or email.

Data Retention and Deletion

Account data is retained in line with applicable financial record requirements. If you close your account, contact support to request deletion of non-mandatory personal data held on file.

LEGAL CONTACT PATHS

How to Reach Us on a Legal Matter

If you have a question about how our terms apply to your account, or you want to request a copy of your data or raise a dispute, use the channels below. Have your registered mobile number ready — we use it to verify your identity before discussing account-level details.

Team online

Live Chat

Reach the support team directly from your account dashboard. Confirm your registered mobile number at the start of the chat for faster handling of any legal or account query.

Email Support

Send legal queries, data requests, or dispute notices to our support email. Include your account username and registered mobile number so we can locate your record quickly.

Account Help Section

The Help section inside your account lists current policy documents and lets you submit a formal query. Use this path for written records of any dispute or data-access request.

Your Legal and Policy Questions

These are the questions we hear most about account rights, data, and how our legal terms apply in Pakistan.

Access depends on whether online wagering is permitted under local law where you are located. It is your responsibility to confirm this before opening or using an account.

Submit a data request through the Help section in your account, or email support. Include your account username and registered mobile number so we can locate and compile your record.

We contact you on your registered mobile number before any funds are moved or returned. No action is taken on a flagged transaction until you have confirmed your identity with support.

No. Account ownership is non-transferable under our terms. Sharing login credentials or operating an account on behalf of another person breaches our policy and may result in account suspension.

Use the Account Help section to submit a written dispute, or contact support via live chat. Keep the transaction reference number ready — it speeds up the review process significantly.

Financial and transaction records are kept as required under applicable regulations. Non-mandatory personal data can be deleted on request — contact support after account closure to start that process.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ InfoTeen Patti PowerPlay

What You Need to Know Before You Play

Data, Cookies, Security and Your Account

How to Reach Us on a Legal Matter

Live Chat

Email Support

Account Help Section

Your Legal and Policy Questions

01 Is cb99 available for players in Pakistan?

02 How do I request a copy of the data cb99 holds on me?

03 What happens if my JazzCash or Easypaisa deposit is flagged during review?

04 Can I transfer my account to someone else?

05 How do I raise a formal dispute about a transaction?

06 How long does cb99 keep my account data after I close my account?

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