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Terms and Conditions That Cover How cb99 Works

Before you open an account or make a deposit through JazzCash, Easypaisa, or Raast, these terms set out what you can expect from us and what we ask from you.

Account eligibility rulesJazzCash, Easypaisa, Raast deposit termsWithdrawal and verification processAccount suspension and closure conditionsPakistan-region access policy
cb99 Terms and Conditions That Cover How cb99 Works
HOW WE HANDLE THIS

Account Security and Policy Practices at cb99

We handle account data and transaction records in line with the obligations that come with operating a platform where Pakistani accounts are supported. Here is how we approach the areas that matter most under these terms.

Payment Verification

Withdrawals back to JazzCash, Easypaisa, or Raast are verified against the wallet used for deposits. This step protects your account from unauthorised withdrawal requests.

Account Data Retention

We retain account and transaction records for the period required under applicable rules. You can request a summary of your activity through the support email at any time.

Terms Update Process

When these terms change, we post the revised version with a notice in your account. Continuing to use your account after the notice period means the new terms apply.

Dispute and Request Handling

Raise a terms dispute through live chat or email. We aim to acknowledge account-level disputes promptly and provide a written response outlining the outcome and reasoning.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you want to raise a concern about how they apply to your account, our support team can help. Queries about JazzCash or Easypaisa deposit conditions, wallet verification holds, or account eligibility are handled through the channels below. Response times vary; complex account reviews may take longer than general queries.

Team online

Live Chat

Reach us through the live chat window in your account. Raise terms queries, wallet verification questions, or account status concerns directly with the team.

Email Support

Send detailed terms or account questions to our support email. Include your registered mobile number so we can locate your account quickly.

Account Help Centre

The Help Centre inside your account covers common terms questions — from Raast payment conditions to withdrawal verification steps and account closure requests.

Common Questions About cb99 Terms and Conditions

These are the questions we get asked most often about how the terms apply to everyday account use, deposits, and withdrawals.

Yes. All deposits — regardless of method — fall under these terms. JazzCash, Easypaisa, and Raast transactions are subject to wallet verification before withdrawals are processed.

We may suspend an account immediately if we detect a breach of these terms, such as multiple accounts or technical exploitation. We will contact you via your registered details to explain the action.

Send a request through our support email with your registered mobile number. We will provide a transaction summary covering the period you specify, in line with our data retention policy.

Your balance is not affected by a terms update. The new terms apply to future activity. If you disagree, you can withdraw your balance and close your account through the support team.

Access depends on local law and is available only where your region's regulations permit. We do not make eligibility determinations on your behalf — that remains your responsibility.

Contact us via live chat or support email and describe the decision you are disputing. We will review the account record and respond in writing with our findings and any corrective action.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.